Terms & Conditions

Effective Date: June 1st, 2026
Business Name: Hometown Growth Co.
Website: www.hometowngrowthco.com
Email: info@hometowngrowthco.com
Phone: 1-800-766-0554
Text Only: 931-254-0445

Welcome to Hometown Growth Co. These Terms & Conditions explain the rules, responsibilities, and limitations that apply when you visit our website, purchase a service, submit a project request, communicate with us, or use any content, designs, ads, videos, graphics, concepts, copy, or other creative materials provided by Hometown Growth Co.

By using this website, placing an order, submitting a form, requesting services, approving work, downloading files, or communicating with us about a project, you agree to these Terms & Conditions.

1. Services Provided

Hometown Growth Co. provides creative marketing support for local businesses, creators, authors, real estate professionals, service providers, and small business brands.

Services may include, but are not limited to:

  • Digital ad design

  • AI-assisted advertising concepts

  • Static promotional graphics

  • Short-form video concepts

  • Video ad creative direction

  • Social media ad visuals

  • Promotional content

  • Print-ready flyer, postcard, brochure, business card, and one-sheet design

  • Monthly creative packages

  • Campaign ideas, hooks, captions, calls-to-action, and creative support

Hometown Growth Co. provides creative and marketing content services. We do not guarantee specific sales, leads, revenue, views, clicks, conversions, rankings, approvals, ad account performance, or platform results.

2. Client Responsibility

You are responsible for providing accurate, complete, and truthful project information. This includes business details, product or service information, pricing, offers, disclaimers, claims, contact information, deadlines, brand materials, images, logos, testimonials, and any required legal disclosures.

You agree that you will not submit false, misleading, unlawful, infringing, deceptive, defamatory, obscene, discriminatory, or unauthorized content for use in your project.

You are responsible for reviewing all final materials before using, publishing, printing, posting, distributing, or advertising them.

3. Advertising Claims and Compliance

Hometown Growth Co. may help create ad concepts, headlines, visuals, copy, captions, and promotional messaging. However, you are responsible for making sure all claims about your business, product, service, pricing, results, experience, guarantees, testimonials, endorsements, discounts, deadlines, availability, or performance are accurate, truthful, and legally compliant.

You agree not to request or approve advertising content that is false, deceptive, misleading, unsupported, unfair, or otherwise improper.

If your ad includes claims such as “best,” “guaranteed,” “proven,” “number one,” “limited time,” “results,” “before and after,” “customer testimonial,” “income claim,” “health claim,” “legal claim,” “financial claim,” or other regulated or performance-based language, you are responsible for having proof, authorization, and legally appropriate disclosures.

Hometown Growth Co. reserves the right to refuse, revise, or remove any requested language, claim, image, or concept that appears misleading, unlawful, unsupported, inappropriate, or outside the scope of our services.

4. Testimonials, Reviews, and Endorsements

If you provide testimonials, reviews, customer statements, endorsements, influencer content, before-and-after examples, screenshots, or social proof for use in a project, you confirm that:

  • You have permission to use them.

  • They are truthful and accurate.

  • They represent real experiences.

  • They are not fake, purchased, misleading, or manipulated.

  • Any required disclosure of compensation, relationship, sponsorship, discount, gift, or material connection has been made.

Hometown Growth Co. is not responsible for verifying the truthfulness, ownership, or legal compliance of testimonials, endorsements, reviews, or social proof provided by the client.

5. AI-Assisted Creative Work

Some Hometown Growth Co. services may include AI-assisted images, videos, scripts, copy, concepts, graphics, or other creative elements.

You understand and agree that AI-assisted creative work may require review, editing, correction, resizing, regeneration, or adjustment. AI-generated or AI-assisted materials may contain errors, distortions, inaccurate text, visual inconsistencies, or elements that need human review.

You are responsible for reviewing and approving final materials before use. Hometown Growth Co. does not guarantee that AI-assisted content will be accepted by every advertising platform, social platform, print vendor, or third-party service.

6. Orders, Payment, and Project Start

Payment terms depend on the service purchased.

Unless otherwise stated:

  • Single services may require payment in full before work begins.

  • Larger projects may require a deposit before work begins.

  • Final files may be withheld until payment is complete.

  • Monthly packages are billed upfront unless otherwise agreed in writing.

  • Rush work may require full payment upfront and may include additional fees.

A project is not considered active until payment is received and the required project details form is completed.

7. Project Details Form

After placing an order, you may be asked to complete a project details form. This form helps Hometown Growth Co. understand what you want in your ad, who the ad is for, what the ad should accomplish, what offer or message should be featured, and what brand details should be used.

Delays in completing the form may delay project delivery.

If the information provided is incomplete, unclear, conflicting, or missing required materials, Hometown Growth Co. may pause the project until clarification is received.

8. Revisions

Each service includes the number of revisions stated in the service description or invoice.

A revision means a reasonable adjustment to the original project direction. Examples include minor wording changes, small design edits, layout adjustments, or reasonable refinements.

Revisions do not include a complete change of direction, a new concept, a new offer, a different business, a different service, a new campaign, or a full redesign after approval.

Additional revisions may require an additional fee.

9. Turnaround Times

Turnaround times are estimates only and may vary based on project complexity, workload, client response time, revision requests, missing information, third-party platform issues, AI generation delays, file requirements, or other factors outside our control.

Hometown Growth Co. will make reasonable efforts to complete projects in a timely manner, but we do not guarantee exact delivery times unless confirmed in writing.

10. Client-Provided Materials

You may provide logos, photos, videos, brand colors, fonts, business information, product images, testimonials, screenshots, written copy, or other materials for use in your project.

By submitting materials, you confirm that:

  • You own the materials or have permission to use them.

  • The materials do not violate copyright, trademark, privacy, publicity, or other rights.

  • Hometown Growth Co. has permission to use the materials for your project.

  • The information provided is accurate and legally usable.

You agree to hold Hometown Growth Co. harmless from claims related to materials you provide.

11. Ownership and Usage Rights

After full payment is received, you may use the final approved project files for your business marketing, advertising, social media, website, print, and promotional purposes.

Unless otherwise agreed in writing, Hometown Growth Co. retains ownership of working files, drafts, rejected concepts, templates, source files, prompt systems, internal methods, project workflows, unused concepts, and proprietary creative processes.

Editable source files are not included unless specifically stated in the service description or purchased separately.

12. Portfolio and Promotional Use

Unless you request otherwise in writing before the project begins, Hometown Growth Co. may display completed work in its portfolio, website, social media, marketing materials, case studies, or examples of services.

We will not knowingly share confidential information, private customer data, or sensitive business information without permission.

13. Print Design and Printing Responsibility

For print design services, Hometown Growth Co. may provide print-ready files based on the information and specifications provided by the client.

Printing costs are not included unless specifically stated in writing.

You are responsible for reviewing spelling, contact information, layout, sizing, bleed, trim, colors, QR codes, phone numbers, email addresses, offers, dates, disclaimers, and all final details before sending files to print.

Hometown Growth Co. is not responsible for printing errors, color variations, vendor issues, paper quality, shipping delays, rejected print files, or mistakes approved by the client.

14. Third-Party Platforms

Your ads, videos, graphics, or promotional materials may be used on third-party platforms such as Facebook, Instagram, TikTok, YouTube, Google, websites, email platforms, print vendors, or other services.

Hometown Growth Co. does not control third-party platform rules, approvals, algorithms, ad account restrictions, posting performance, print vendor requirements, or policy changes.

You are responsible for complying with the terms, policies, and advertising rules of any platform where you use the materials.

15. No Guarantee of Results

Hometown Growth Co. creates marketing materials designed to help businesses look sharper, communicate better, and get noticed. However, marketing results depend on many factors outside our control, including your offer, audience, pricing, reputation, location, timing, competition, ad spend, platform rules, sales process, follow-up, website quality, and customer demand.

We do not guarantee:

  • Sales

  • Leads

  • Revenue

  • Profit

  • Views

  • Clicks

  • Followers

  • Engagement

  • Conversions

  • Ranking

  • Viral results

  • Ad approval

  • Business growth

Any examples, samples, mockups, prior work, or testimonials are for illustration only and do not guarantee future results.

16. Refunds and Cancellations

Because Hometown Growth Co. provides custom creative services, payments may be non-refundable once work has begun.

If you cancel before work begins, a refund may be considered at our discretion, minus any processing fees, planning time, or administrative costs.

If work has already started, partial refunds are not guaranteed.

Completed work, approved work, delivered files, rush orders, digital products, custom designs, and monthly creative packages may not be refundable unless required by law or agreed in writing.

17. Communication

You may contact Hometown Growth Co. by email, phone, text-only number, website form, or other approved communication method.

By submitting your contact information, you agree that we may contact you about your project, order, inquiry, service request, invoice, revision, delivery, or related business communication.

Marketing messages, newsletters, or promotional messages may be subject to separate opt-in or opt-out requirements.

18. Prohibited Uses

You may not use Hometown Growth Co. services, content, or deliverables for:

  • Fraudulent or deceptive advertising

  • Illegal products or services

  • False claims

  • Impersonation

  • Harassment

  • Hate-based content

  • Adult sexual content

  • Political deception

  • Unauthorized use of another person’s likeness

  • Trademark or copyright infringement

  • Scam offers

  • Misleading income, health, financial, or legal claims

  • Any unlawful or abusive purpose

Hometown Growth Co. reserves the right to refuse service, cancel a project, or terminate access if we believe a request violates these Terms or creates legal, ethical, reputational, or operational risk.

19. Website Use

You agree not to misuse this website, attempt to interfere with its operation, copy protected content, scrape materials, upload malicious code, bypass security measures, or use the website for unlawful purposes.

All website content, including text, graphics, images, designs, mascots, branding, layouts, service descriptions, and other materials, is owned by or licensed to Hometown Growth Co. unless otherwise stated.

20. Limitation of Liability

To the fullest extent permitted by law, Hometown Growth Co. shall not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from your use of our website, services, designs, ads, videos, print files, marketing concepts, or third-party platforms.

Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

21. Indemnification

You agree to defend, indemnify, and hold harmless Hometown Growth Co., its owners, contractors, team members, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Materials you provide

  • Claims you ask us to include

  • Your use of final deliverables

  • Your violation of these Terms

  • Your violation of any law or third-party rights

  • Your use of ads, videos, graphics, print files, or promotional materials after approval

22. Changes to Services or Terms

Hometown Growth Co. may update services, pricing, packages, turnaround times, policies, website content, or these Terms & Conditions at any time.

The updated Terms will be effective when posted on the website unless otherwise stated.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

23. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.

Any dispute arising from these Terms, the website, or Hometown Growth Co. services shall be handled in the appropriate courts or dispute resolution forum located in Tennessee, unless otherwise required by law.

24. Contact Information

For questions about these Terms & Conditions, services, orders, revisions, or project details, contact:

Hometown Growth Co.
Email: info@hometowngrowthco.com
Call: 1-800-766-0554
Text Only: 931-254-0445

25. Final Client Approval

By approving final files, downloading deliverables, publishing content, sending materials to print, launching an ad, or using the completed work, you confirm that you have reviewed and accepted the final materials.

Once final approval is given, Hometown Growth Co. is not responsible for errors, omissions, inaccurate information, compliance issues, or changes requested after approval unless additional revisions or services are purchased.