Privacy Policy

Effective Date: June 1st, 2026
Business Name: Hometown Growth Co.
Website: www.hometowngrowthco.com
Email: info@hometowngrowthco.com
Call: 1-800-766-0554
Text Only: 931-254-0445

Hometown Growth Co. respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact us, place an order, complete a project form, request services, or communicate with us.

By using our website, submitting information, placing an order, or communicating with Hometown Growth Co., you agree to this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

  • Name

  • Business name

  • Email address

  • Phone number

  • Text-only contact number

  • Mailing address, if needed for a project

  • Website URL

  • Social media links

  • Business details

  • Project details

  • Advertising goals

  • Brand information

  • Logos, images, videos, documents, or other uploaded materials

  • Payment and order information

  • Messages, form submissions, emails, or text communications

We may also collect basic website-use information, such as browser type, device type, pages visited, general location data, referring website, and other standard analytics information.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Process orders

  • Communicate about your project

  • Create digital ads, short-form videos, print designs, promotional content, and related services

  • Review project details

  • Send invoices, receipts, order updates, and delivery information

  • Provide customer support

  • Improve our website, forms, services, and customer experience

  • Send business-related communications

  • Send promotional messages only where permitted

  • Maintain records for business, tax, legal, and compliance purposes

We do not sell your personal information.

3. Project Forms and Submitted Details

After placing an order, you may be asked to complete a project details form. The information you submit helps us understand what you want in your ad, who the ad is for, what the ad should accomplish, and what brand details should be used.

Please do not submit sensitive personal information unless it is necessary for your project.

You are responsible for making sure any information, photos, logos, testimonials, customer examples, business claims, or uploaded materials you provide are accurate and authorized for use.

4. Payment Information

Payments may be processed through third-party payment providers. Hometown Growth Co. does not intentionally store full credit card numbers or full payment card details on its own website systems.

Payment processors may collect and process payment information according to their own privacy policies, security practices, and terms of service.

5. Email Communications

If you contact us by email, submit a form, or place an order, we may email you about your inquiry, project, order, invoice, revisions, delivery, or related business matters.

We may also send promotional emails if you opt in or where permitted by law. You may unsubscribe or request removal from promotional email communications.

Transactional and project-related emails may still be sent when necessary to complete an order or respond to your request.

6. Phone and Text Communications

You may contact Hometown Growth Co. by phone or text-only number.

If you text us, submit your phone number, or request communication by text, we may reply by text regarding your inquiry, order, project, form submission, revision, or service request.

Marketing or promotional text messages will only be sent where permitted and with appropriate consent. Message and data rates may apply depending on your carrier.

You may request that we stop sending text messages by contacting us or replying with an opt-out request where applicable.

7. How We Share Information

We may share limited information when necessary to operate our business and provide services, including with:

  • Payment processors

  • Website hosting providers

  • Form providers

  • Email providers

  • File storage providers

  • Design, creative, or production tools

  • Contractors or service providers assisting with your project

  • Legal, tax, accounting, or compliance professionals

  • Government or legal authorities when required by law

We only share information as reasonably necessary to provide services, operate our website, process payments, communicate with you, protect our business, or comply with legal obligations.

8. AI-Assisted Creative Tools

Hometown Growth Co. may use AI-assisted tools to help create ads, images, scripts, video concepts, captions, promotional content, creative direction, or design materials.

Information you provide may be used as part of the creative process. We make reasonable efforts not to submit unnecessary sensitive information into AI tools.

You should not provide confidential, private, regulated, or sensitive information unless it is necessary for the project and you are comfortable with it being used to complete the requested service.

9. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure performance, and support marketing.

These tools may collect information such as your browser type, device type, pages viewed, time spent on the website, and general interaction data.

You may be able to control cookies through your browser settings. Disabling cookies may affect how certain website features work.

10. Data Retention

We keep personal information only as long as reasonably necessary for business, service, legal, tax, accounting, recordkeeping, security, or compliance purposes.

Project files, forms, emails, invoices, and communication records may be retained to support customer service, revisions, future projects, dispute resolution, and business records.

When information is no longer needed, we may delete, archive, or securely dispose of it.

11. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, payment system, file storage system, or internet transmission is completely secure. You understand that submitting information online involves some risk.

Please avoid sending highly sensitive information by email, text, or unsecured form unless necessary.

12. Client Materials

If you upload or provide logos, photos, videos, testimonials, business details, brand files, documents, or other materials, we may store and use those materials to complete your project.

By providing materials, you confirm that you have the right to use them and allow Hometown Growth Co. to use them for the requested service.

13. Children’s Privacy

Hometown Growth Co. services are intended for businesses, creators, professionals, and adults. Our website and services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

14. Your Privacy Choices

You may contact us to request that we:

  • Update your contact information

  • Correct inaccurate information

  • Remove you from promotional email communications

  • Stop non-essential text communication

  • Delete certain information, where legally and practically possible

  • Answer questions about information we may have collected

Some information may need to be retained for legal, tax, accounting, payment, dispute, security, or legitimate business reasons.

15. State Privacy Rights

Depending on where you live, you may have additional privacy rights under state privacy laws. These rights may include the ability to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, contact us using the information listed at the bottom of this policy.

16. Third-Party Links and Services

Our website may link to third-party websites, payment processors, social media platforms, forms, scheduling tools, file storage services, or other outside services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or platforms. Please review their privacy policies before providing information.

17. Portfolio and Promotional Use

Hometown Growth Co. may display completed work, examples, testimonials, or project results in its portfolio, website, social media, or promotional materials unless you request otherwise in writing.

We will make reasonable efforts not to publish private, confidential, or sensitive business information without permission.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

For privacy questions, updates, removal requests, or concerns, contact:

Hometown Growth Co.
Email: info@hometowngrowthco.com
Call: 1-800-766-0554
Text Only: 931-254-0445